9 Round

• 9 Round

Get together the following account information:

• First Name
• Last Name
• Phone Number
• Email Address
• Username
• Password
• Billing Address
• City
• State/Province/Region
• ZIP/Postal Code
• Country
• Reason for Cancellation
• Last 4 Digits of Card
• Date of Last Charge
• Amount of Last Charge

Follow these steps:

1. Contact them by calling the phone number for the gym you signed up at or attended most frequently
2. Ask for and write down the steps you need to take to cancel
3. Give the rep your account info when they ask
4. Ask if you are in a contract or free to cancel
5. If asked to send a letter follow our instructions to do so!

Follow these steps:

1. Get a letter together and request cancellation within it. Provide all of your account info as listed. Sign and date the letter and keep a copy for your records.
2. You’ll need to use certified mail and send it to the address provided to you by the gym
3. Contact them by calling the phone number for the gym you signed up at or attended most frequently after your letter is received to ensure your account is cancelled
4. Request that the agent emails you confirmation or gives you a verbal confirmation code
5. As usual, just in case, keep the proof that you’ve cancelled handy.

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